About

I’m a results-driven operations and technology executive with a proven record of building scalable systems, leading cross-functional teams, and driving organizational growth through strategic alignment and process optimization. As Chief Operating Officer of Felix Strategies, I translate vision into structure, integrating people, platforms, and performance metrics to deliver measurable impact across marketing, media, and operations.

My career began in information technology leadership, where I developed a deep understanding of how systems thinking, governance, and data-driven decision-making strengthen entire organizations. That foundation now shapes how I lead operations, from improving workflow efficiency and financial stewardship to fostering accountability and collaboration across departments.

In addition to executive leadership, I’ve served as a professor and mentor, designing curricula and guiding professionals toward practical excellence in technology and business. I’m passionate about building cultures that embrace innovation, continuous learning, and operational excellence.

I bring an uncommon blend of technical fluency, organizational insight, and people-first leadership to every role; whether optimizing internal operations, scaling a growing company, or aligning complex projects to strategic goals.

Selected Highlights

Expert at designing and implementing enterprise-level operational systems that connect people, process, and technology for measurable business impact.
Proven record leading complex cross-departmental initiatives that streamline workflows, increase productivity, and reduce costs.
Skilled in identifying performance gaps and transforming them into scalable, efficient solutions that improve overall organizational health.
Experienced in budget management, strategic planning, and process improvement initiatives that drive sustainable growth.
Recognized for collaborative leadership that empowers teams, strengthens accountability, and builds cultures of continuous improvement.
Adept at aligning technology with business goals to enhance efficiency, compliance, and long-term scalability.

Expertise

Core Competencies:

Operational Leadership & Strategy

RESULTS

OPERATIONAL TRANSFORMATION

As Chief Operating Officer of Felix Strategies, led the creation of a scalable operational framework—developing SOPs, pricing structures, onboarding/offboarding systems, CRM implementation, and internal workflows that unified company processes across departments. Established quarterly client success reviews, automated marketing cadences, and brand standards that strengthened client retention, improved communication, and elevated team performance across all service tiers.

EDUCATION REIMAGINED

As a college professor, redesigned the Networking Administration program to mirror real-world IT and operations environments. Built an “always available” virtual lab using server virtualization and remote access, allowing students to configure, troubleshoot, and manage live systems. Enhanced the curriculum with project-based learning and business-relevant simulations that bridged the gap between academic theory and professional application—preparing graduates for real-world success.

ENTERPRISE MODERNIZATION

Directed the transition of a 750-node network from Microsoft RDS to Citrix and oversaw migration from on-premises Office to Microsoft 365—achieving seamless integration, reduced downtime, and improved performance. Partnered with executive leadership to align technical modernization with operational goals, resulting in a more secure, agile, and scalable enterprise environment that supported sustained organizational growth and team efficiency.

Experience

2024 | PRESENT

Chief Operating Officer, Felix Strategies

As Chief Operating Officer of Felix Strategies, I oversee all aspects of company operations, infrastructure, and growth strategy for a national media and communications firm serving podcasting and influencer clients. Lead organizational design, workflow optimization, and brand consistency initiatives across marketing, client success, and internal systems.

Key contributions include developing and implementing company-wide SOPs, onboarding/offboarding systems, and pricing frameworks; leading CRM and automation integrations (Zoho CRM, Zoho Social, Bookings, Campaigns); and establishing quarterly client success reviews to measure growth and retention. Partner closely with the CEO on strategic planning, business development, and team alignment—ensuring operational excellence, profitability, and a scalable foundation for continued expansion.

2022 | 2024

Technology Director, CNOS

Directed technology operations for a 750-node healthcare network, ensuring secure, efficient, and compliant system performance across all departments. Oversaw budgeting, vendor management, and IT governance under the CNOS Compliance Program, maintaining alignment with HIPAA and other regulatory standards.

Managed a multi-tiered team of managers, systems administrators, and support technicians, driving performance through structured accountability and cross-department collaboration. Spearheaded multiple modernization initiatives, including enterprise virtualization, improved data security protocols, and infrastructure optimization to enhance service reliability and reduce operational costs.

2012 | Present

Adjunct Technology Professor, Western Iowa Tech Community College

Design and deliver advanced instruction in Information Technology, including courses in Microsoft MCSA, A+, Security+, VMware, and enterprise storage management. Develop curriculum aligned with evolving industry standards and certification pathways, ensuring students gain both theoretical and applied knowledge.

Foster strong partnerships with local businesses and Advisory Board members to maintain program relevance and create real-world learning opportunities. Mentor students in both technical skills and professional development, consistently earning high evaluations for clarity, engagement, and hands-on teaching style.

2003 | 2020

Founder & CEO, BP Computer Consultation and Repair

Founded, owned, and operated a successful technology consultation and repair company serving residential and small-business clients throughout the Siouxland area. Oversaw all aspects of business operations, including client acquisition, budgeting, marketing, vendor relations, and service delivery.

Delivered customized solutions for computer and network design, system upgrades, cybersecurity, and data recovery while building long-term client relationships through responsive service and transparent communication. Directed growth initiatives that established BP Computer as a trusted local brand for more than 17 years—balancing technical expertise with entrepreneurial leadership and customer-focused operations.

Meet

TESTIMONIALS

“Peter possesses extraordinary analytical ability, deep technical knowledge, and exceptional
leadership and communication skills. He works seamlessly with both technical professionals and non
technical colleagues, consistently elevating the performance of teams around him.…”

Steve Ebsen – CTE Division Chair

“One of Peter’s strengths was the ability to keep a calm head during times of crisis. While working for me, he and his team had to handle multiple large-impact technical issues with some of our largest customers. He handled each situation as it came, with a level head, but a sense of urgency…”

Doug Ford – Director of Operations

Q&A

What influenced your career?

“The constant evolution of how people and systems connect. Early in my career, that meant understanding technology, now it’s about understanding how people, process, and strategy align. The drive to make organizations run smarter, not just faster, continues to motivate me every day.”

What’s your leadership philosophy?

“Lead with clarity, empathy, and structure. Great operations start with great communication, giving people the tools, expectations, and trust to do their best work. My goal is always to build systems that empower both the team and the mission.”

What’s a good mindset for today’s work environment?

“Stay adaptable. The pace of change, whether in media, technology, or operations, is only accelerating. Continuous learning, humility, and a willingness to iterate are what keep teams innovative and resilient.”

What are your professional goals today?

“To scale the operational foundation of Felix Strategies while continuing to refine how we serve our clients and our team. Beyond that, I want to keep helping organizations align their people, processes, and technology in ways that make growth sustainable, not chaotic.”

Contact

Thank you for visiting my site. I truly appreciate your time and interest. If something here resonates with you, I’d love to hear from you. Feel free to reach out with questions, ideas, or opportunities to connect.